Introduction

Splash Graphix Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, sign up for our services, or otherwise interact with us (the “Services”). By using the Services, you consent to the practices described in this Policy.

Data Controller

Splash Graphix Limited
Registered company number: [Company Number]
Registered address: [Registered Address]
Email: [Privacy Email]
Phone: [Phone]

What Personal Data We Collect

• Identity data: name, username, job title, company name.
• Contact data: email address, postal address, phone number.
• Financial data: payment method information (processed by payment processors) and billing history.
• Technical data: IP address, browser type, device information, cookies, and pages visited.
• Content data: information you upload or generate on your website (subject to your permissions and our services).
• Communications data: records of correspondence and support interactions.

How We Use Your Personal Data

• To provide, maintain, and improve our Services.
• To process payments and manage your account.
• To communicate with you about your account, updates, security, and marketing (if you have consent or you opt in).
• To comply with legal obligations and protect our rights.
• To analyse and understand how our Services are used.

Legal Bases for Processing (UK GDPR/England & Wales)

• Performance of a contract: to provide the Services you request.
• Legitimate interests: to improve, secure, and monitor our Services.
• Consent: where required for direct marketing (if applicable).
• Compliance with legal obligations: to comply with laws and regulations.

Sharing Your Personal Data

• With service providers who help us deliver the Services (e.g., hosting, payment processors, analytics).
• With law enforcement or other authorities if required by law or to protect our rights.
• We do not sell your personal data to third parties.

International Transfers

If any of our processing involves transferring data outside the UK/EU, we will ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.

Data Retention

We retain personal data for as long as necessary to provide the Services and for legitimate legal, tax, and accounting obligations. When you terminate, data retention will be in accordance with our data retention schedule and applicable laws.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Rectify inaccuracies.
• Erase your data (right to be forgotten) under certain conditions.
• Restrict processing.
• Object to processing.
• Data portability.
• Withdraw consent (where processing is based on consent).

To exercise these rights, contact us at [Privacy Email]. We may require verification before fulfilling requests.

Security

We implement technical and organisational measures to protect your data. However, no online service is completely secure. You should take reasonable steps to protect your account credentials.

Cookies

We use cookies to personalise content, analyse traffic, and understand user behaviour. For details, see our COOKIE NOTICE and the Your Privacy Choices section on our website.

Children’s Privacy

Our Services are not directed to, and we do not knowingly collect information from, children under 16. If you become aware that a child has provided us with personal data, please contact us to delete it.

Your Data Rights and How to Exercise Them

You can request access, correction, deletion, or restrictions on processing by contacting us at [Privacy Email]. We will respond within applicable statutory timeframes.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes as required by law. Continued use of the Services after changes constitutes acceptance of the updated policy.

How to Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [Privacy Email]
Phone: [Phone]
Postal address: [Postal Address]